Frequently Asked Questions

Is my personal information kept confidential?

Yes! All personal information is kept private for all orders. We have implemented multiple security measures to ensure that our data stays protected and maintain the privacy of all our customers.

If you have additional questions regarding privacy please do not hesitate to reach out to speak with our excellent customer service team.

Return Policy

Dr. Greens™ does not refund purchases, but we will exchange any unused, expired Dr. Greens™ product for another Spectrum Labs product of equal or lesser value if it has not expired for longer than one calendar year.

Send the unused, expired product in original packaging to: Dr. Greens™ 400 S. 4th Street, Suite 500 Las Vegas, Nevada, 89101 Att: Exchange Department

Please allow 2 to 4 weeks for the exchange to be processed and returned.

Please note: For Agent-X, the consumer must return the ENTIRE, complete product package (including box and instructions), or exchanges will not be made.

*Note: We do not ship to or exchange products in the following states: KY, UT, and NJ

Dr. Greens™ does not exchange products purchased at wholesale pricing.

Do you sell your products wholesale?

We are eager and excited to get Dr. Greens™ back in the distribution chain and on the shelves of the local smoke shops.

We offer aggressive pricing along with our great and professional team. Please contact us at [email protected] to speak with a sales representative or you can call our customer service line to put in an order today.

Can I get Free Shipping on rush orders?

Free shipping is available on orders $69 or more for Express Savor shipping only. Free shipping cannot be applied to overnighted orders.